Student Information

We have put together some useful information to keep you informed while undertaking your training with us. Click and read each area to access our policy objectives and the procedures you can expect us to follow. Having this information at your fingertips will empower you while on your journey to a successful training outcome.

FAQ

Our most frequently asked questions.

Student Handbook

Access your student handbook here.

USI

Unique student identifier - information about your USI.

Smart and Skilled

Information on government subsidised training.

Complaints and Appeals

How to lodge a complaint/appeal with DTC.

100 Points of ID

Download ID Checklist here.

Privacy Policy

You can find the latest details for our privacy policy by downloading it here.

VOC

Verification of competency.

RPL

Recognition of Prior Learning.

eWay policy

Get in touch to discuss your training needs

Contact Us

Get in touch to discuss your training needs

Refund Request Form

Refunds applicable to eligible students.

Enrolment Terms & Conditions

Terms and Conditions of enrolling.

Company's

Wils Traffic Management Pty Ltd - ABN: 14 664 485 429

Wils Training Pty Ltd - ABN: 45 130 975 790

Wils Equipment Hire - ABN: 32 651 302 279

Contact

enquiries@wils.com.au

1800 795 502

IMPORTANT: FORKLIFT LICENCES

📢 Important Update: New HRW Assessment Process

Effective 7th May, SafeWork NSW will be introducing a new online process for High Risk Work (HRW) Assessments.

🔹 What This Means for You:
All students undertaking a HRW Assessment will now be required to register via their Service NSW account.

🔹 Action Required:
Before your scheduled assessment, please ensure you:

  1. Have a Service NSW account.

  2. Follow the new online registration steps.

Full Instructions will be available here come 7th May: INSTRUCTIONS

For any Service NSW app or account queries please contact 13 77 88 (Service NSW)

If you have any questions regarding the new process please contact 13 10 50 (SafeWork NSW)